Privacy Policy

Dog Social Events  ABN 97 246 949 793

Dog Social Events Pty Ltd ABN 97 246 949 793 trading as Dog Social (“Dog Social”, “we”, “us” or “our”), is committed to protecting the privacy of individuals and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

This Privacy Policy explains how we collect, use, disclose, store and protect personal information in connection with Dog Social events, services and activities, including information relating to dogs and animal welfare.

Scope of this Policy:

This Policy applies to personal information collected by Dog Social in the course of operating events, managing ticketing and registrations, administering safety and behavioural systems, complying with legal and regulatory obligations, and communicating with attendees, suppliers and stakeholders. This includes information collected via our website, ticketing platforms, digital forms, email correspondence and in-person interactions at events.

Personal Information We Collect

Dog Social may collect personal information that is reasonably necessary for our functions and activities as an event operator. This may include names, contact details, dates of birth for age verification, emergency contact information, payment and transaction records, and correspondence.

In addition, we collect information relating to dogs attending our events. This may include the dog’s name, breed or mix, age, vaccination status, health declarations, behavioural history at Dog Social events, incident reports, demerit point records and exclusion or restriction decisions. While information about animals is not personal information under the Privacy Act, it is often linked to identifiable individuals and is therefore handled with the same level of care and confidentiality.

How Personal Information Is Collected

Personal information is collected directly from individuals when they purchase tickets, complete waivers, submit vaccination records, complete incident-related forms, contact us through our website or email, or interact with Dog Social staff at events. Information may also be generated internally through incident reporting, safety reviews and operational records.

We may also collect limited information from third-party service providers such as ticketing platforms, payment processors and event partners, where necessary to deliver our services.

Purpose of Collection and Use

Dog Social collects and uses personal information for the primary purpose of operating safe, compliant and well-managed dog-focused events. This includes verifying eligibility for entry, administering waivers and safety requirements, monitoring behaviour, responding to incidents, enforcing event rules, communicating with attendees, processing payments, and complying with legal, regulatory and council requirements.

Personal information may also be used to improve our events, manage risk, maintain records of attendance and behaviour, investigate complaints, and protect the safety and welfare of dogs, attendees, staff and the public.

Disclosure of Personal Information

Dog Social does not sell personal information. We may disclose personal information where reasonably necessary to operate our events or where required or authorised by law. This may include disclosure to venue operators, insurers, legal advisers, veterinary professionals in the event of an emergency, regulatory authorities, local councils, or service providers who assist us in delivering our services.

Where personal information is disclosed to third parties, we take reasonable steps to ensure that the recipient handles the information in a manner consistent with this Policy and applicable privacy laws.

Animal Welfare and Safety Records

Information relating to dog behaviour, incidents, interventions, demerit points and exclusions is collected and retained for safety, welfare and risk management purposes. These records are used to assess suitability for participation in future events and to comply with our duty of care obligations.

Such records are handled confidentially and are not disclosed to other attendees. Decisions made by Dog Social in relation to behaviour management and event participation are based on these records and are final.

Storage and Security of Information

Dog Social takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. Information is stored using secure digital systems and, where applicable, restricted-access physical records.

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, or as required by law, insurance obligations or risk management considerations.

Access and Correction

Individuals may request access to personal information held by Dog Social or request correction of inaccurate or incomplete information. Requests should be made in writing using the contact details set out below. We will respond within a reasonable time and in accordance with our obligations under the Privacy Act.

In some circumstances, access may be refused where permitted by law, including where providing access would pose a serious threat to safety or interfere with legal or disciplinary processes.

Marketing and Communications

Dog Social may contact individuals with information about upcoming events, updates or operational notices. Individuals may opt out of non-essential communications at any time by following the unsubscribe instructions provided or by contacting us directly.

Operational communications relating to safety, compliance or event participation may still be sent where reasonably necessary.

Cookies and Website Data

Our website may use cookies and similar technologies to improve functionality and user experience. This data is generally anonymous and does not identify individuals unless combined with other information voluntarily provided.

Changes to This Policy

Dog Social may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements or operational needs. The current version will always be published on our website.

Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or how your personal information is handled, please contact us via our website or by emailing events@dogsocial.co.